Genshin Impact Hu Tao - Fragrance in Winter Snow Ver. 1/7 Scale Complete Figure [APEX] This item is new and unopened, but has been stored by a private individual, so please refrain from purchasing if you are looking for a perfect item. No returns or exchanges to prevent swapping. The item will be shipped in a cardboard box with cushioning materials, but we are not responsible for any shipping damage. Please understand this before purchasing.