▪︎ The items are judged entirely by a layman's eye. Complaints regarding condition will only be accepted if the delivered product differs from the photos. ▪︎ We are not responsible for any accidents during shipping. ▪︎ Mini-letters cannot be purchased on weekends and holidays, so if a weekend or holiday is included, items will be shipped on Monday or Tuesday. ▪︎ If you purchase multiple items, they will be shipped together.