I purchased this new and have kept it unopened at home. The hair cutting brush is a genuine product, but the other replacement parts are compatible products. Thank you for looking. Important Notes: ■ I am unable to answer specialized questions or provide post-purchase support. ■ There may be minor scratches or imperfections that I cannot fully describe. ■ The actual product color may differ depending on your computer equipment and monitor environment. ■ This item has been stored in a smoke-free home, but it is a home storage item, so please refrain from purchasing if you are sensitive or seeking a perfect item. ■ Returns are not accepted to prevent content substitution. ■ Please understand the above points and purchase with no cancellations and no returns.