The very soft and fluffy insoles make my feet less tired. I loved them, but they gave me blisters, so I'm selling them. There are some wrinkles from wear, but no noticeable scratches. I wore them a few times, so the heels are slightly worn down (see photo 3). Please purchase only if you understand that these are used items. Shipping will be done in the most affordable way, packed as compactly as possible without losing their shape.