20cm Plushie Soft Serve Hat Plushie body in the image is not included. This listing is for the hat only. It is new and unused, but was opened for photography for this listing. There are no particular stains, but please do not purchase if you are concerned or sensitive. No claims, no returns. It will be shipped compressed in simple packaging using recycled materials. The condition of the item is always clearly stated. Please purchase only after understanding any stated scratches, stains, damage, or missing parts. While it will be packed with cushioning material, we cannot be responsible for damage during shipping. Due to listing fees and our shipping costs, we may not be able to accommodate price reduction requests. We will silently block unreasonable and persistent price negotiation attempts. We will block those who do not reply after commenting, those with many negative reviews, and those who are excessively late in confirming receipt of the item. Please understand and agree to all of the above.