I don't know the details. It feels used. I wiped it down with alcohol, but there are stains that didn't come off. The plastic on the air intake is chipped. It doesn't affect use at the moment. Please check the uploaded images. For those who are interested, please. The screw on the air vent on the right side was missing, so I put a similar one on. The screw color is different. The air vent head (air intake) is missing. The cord is dirty. Tescom Nobby ion dryer NB2500 White NB2500 White with attachments Negative ion hair dryer Salon professional specification