Purchased at a department store. Used by one person for six months. There are scratches, stains, and spots (see photo 2). Instruction manual is not included. No returns or refunds. Please refrain from purchasing if you are concerned about this. Also, please note that this item is stored and sold by an individual, so there may be oversights not mentioned in the description. Thank you for your understanding. Due to the low price, I am unable to negotiate discounts. No pets or smokers. Thank you for looking!