I've only worn these a few times, so there's no wear on the heels or any dirt on the insoles. There's only a slight scuff on the left toe. Box included. These mules feature a logo patch and are made with environmentally friendly recycled rubber. The 4cm thick sole makes them easy to walk in, and the chunky heel has a strong presence. The matte texture makes them easy to match with various styles. It's also great to enjoy a sweet and edgy mix by pairing them with a girly skirt or dress. They're lovely to wear as is in the summer, and you can coordinate them with socks in the fall.