I received this as a wedding gift and used it a few times. When you pour tea, it creates a lovely heart shape. There is no box. I put it away on a shelf, thinking I wouldn't use it while my children were small. There are no chips, cracks, or flaws. Since it was a wedding gift, I can't provide a product description like where it was purchased, but the person who gave it to me said it was Arita-yaki (Arita porcelain), and I've included information from another site below that seems to match the same item (based on the markings on the bottom of the saucer and the shape of the handle, etc.). The heart shape is maintained until the very end, making for an enjoyable tea time. By the way, that person also told me that hearts are considered good luck in feng shui! (Heart-shaped cups and saucers were also featured in a feng shui book.) Both that person and I have happy marriages, haha. 【Cup & Saucer Pair Set (Set of 2)】 Reference Price: 8,800 yen (tax included) (Color) White (Size) 190ml A set of white ceramic cone-shaped cups and saucers with a stylish design. Thank you for looking! ☺︎