I purchased this on Mercari. I tried using it, but my child didn't like the pillow, so it was only used 2-3 times... The previous user also mentioned using it only a few times, and there is a small stain that is barely noticeable from when I purchased it (see photo 2). Both the previous user and I only used it 2-3 times, so aside from the stain on the cushion, the rest is in very good condition. Please understand that this is a used item. - Unsleep Pillow - Cooling cover - Inner head cushion - Dedicated storage bag - Instruction manual The cooling cover will be attached, and the item will be compressed for shipping. Please be aware that there may be wrinkles.