"The Cruel Society of "Omotenashi": How to Deal with Excessive Emotional Labor" Hiroaki Enomoto Price: ¥780 U-050 Thank you for viewing. Due to being a used book, the product may have signs of wear and tear, and age-related deterioration. We will ship within 2 business days via Japan Post, Yu-Mail. With Yu-Mail shipping, there are no deliveries on Saturdays, Sundays, and holidays, so if the expected delivery date falls on a Saturday, Sunday, or holiday, delivery will be on the following weekday. We would appreciate your understanding. Please purchase with the understanding that this is a used book. #HiroakiEnomoto #Hiroaki_Enomoto #book #society/social_welfare