The outer box and inner packaging have been opened for inspection, but the item is new and unused. To prevent product substitution, returns, exchanges, and cancellations are strictly not accepted after purchase. Please refrain from purchasing if you are sensitive to minor imperfections, as this item has been stored by a non-professional. Due to the nature of POP MART products, there may be individual variations (e.g., misaligned stitching or printing, slight stains, or dents). Please also be aware that the box may not have been opened perfectly. The box and receipt are not included.