Volumes 5 and 12 are missing. All are ex-rental items. The items will be shipped with paper jackets and discs only. Cases are not included. Management stickers are affixed to the paper jackets and discs. The paper jackets are damaged. The discs have few noticeable scratches and are clean. There are no problems with playback. The discs will be placed in non-woven fabric cases and protected with bubble wrap for shipping. Individual sales are not possible. All ex-rental items are listed as "poor condition," but I believe they are typical rental items. Please refrain from purchasing if you are sensitive to condition.