Received in February 2021. Used for several years, then left unused for several years. When in use, I extracted coffee about 5 times a day. I don't know the specifics. I cleaned it as much as I could when I decided to sell it and before listing it, but please be aware that coffee beans will fall out when it's moved. This is a used item with scratches, stains, and chips. The chips can be seen in photos 9 and 10, but they are in a place that is not visible from the outside. It was working without any problems. The instruction manual is included, but it is not clean. Photos 11 and 14. The paper regarding the adjustment of the grinder knob is also dirty. As a bonus, I will include a used descaling agent for removing limescale. Photos 12 and 13. This is a used item, and I haven't cleaned it as thoroughly as a professional would. Please understand this before purchasing. There is no original box, so it will be shipped in a recycled cardboard box. You can also download the instruction manual from the De'Longhi website. De'Longhi coffee maker