This is a completed product. The LEGO box and instruction manual are not included. Suitable for pretend play, display, etc. The bus doors can be opened and closed at the front and middle sections (see photo 4). The bus stop has a ramp for passengers in wheelchairs. The item will be packaged together and protected with cushioning material before being shipped in a cardboard box. If any parts come loose during transit, please refer to the photos to reassemble them.