The heart pin was not used, so it is unused. The ribbon is handmade and was used once at Disney. The heart glows in the dark, and it was cute and noticeable in places like the Haunted Mansion because it glows in the dark (*´`) (It won't glow unless exposed to light). Thank you to those who understand that this is a used item. Also, as this is a handmade item, there may be asymmetrical parts or rough stitching.