2aN Love Clover Palette 04 Tropical Love The eyeshadow itself is brand new and unused, but the outer box was torn when I checked the colors (see image 4). Although it is new and unused, it is still a used item that has been in someone's hands, so please refrain from purchasing if you are concerned or if you are a nervous person. (; ;) Please feel free to ask if you have any questions. Also, please be sure to comment before purchasing to prevent any trouble.