This is a used item. While there is some wear and tear on the earcups and other pad areas, there are no major scratches, and I believe it is in good working condition. I have confirmed that it works, and the battery life seemed normal to me. I loved the great sound quality, which is typical of SONY, but I haven't been using it much, so I'm putting it up for sale. This is a wireless headphone that combines high sound quality and noise canceling. It comes with a dedicated storage case, the original box, instruction manual, and cables. Please note that this is a used item, so no claims or returns are accepted. Please examine the photos carefully before purchasing. I will consider price reductions after a certain period. I am not considering price reductions through negotiation. - Model Name: WH-1000XM3 - Brand: SONY - Bluetooth: Supported - Noise Canceling: Equipped - Battery Life: 30 hours - App Compatibility: Headphones Connect - Sound Quality Technologies: DSEE HX, LDAC, DIGITAL Thank you for looking.