Minnie Mouse Happy Helper Phone ⚫️No sound even with batteries inserted⚫️ However, I think it can still be enjoyed as a pretend play toy＾＾ As stated in the photos, there is no sound!! There are scratches on the back. Please refrain from purchasing if you are concerned. Please ask if you have any questions＾＾ Although there is no sound, there is no major damage otherwise, but since everyone's subjective assessment differs, please check the photos. Because there is no sound, I've marked the condition as (poor), but I think it looks pretty good as shown in the photos＾＾