This item has been opened. Although it is a new, unused item, the outer box is damaged. This is not a perfect new item as sought by those looking to resell. Please refrain from purchasing if you are intending to resell. A beauty appliance made by Panasonic with a scalp massage function. - Brand: Panasonic - Model: EH-HE96 - Type: Scalp Esthe (Scalp Massage) - Color: White/Pink - Functions: Normal Brush/Kassa Brush Thank you for viewing.