The SONY RMT-NWS20 remote control is a convenient audio accessory with volume adjustment and play/pause functions. It was very useful for operating a DAP (NW-ZX300) in a car, but since I only used the DAP for a short time, this remote also has very little usage time. There are no noticeable scratches, but please judge from the photos. I have previously received a return claim due to a product being switched out, and I have thoroughly checked the operation of this item before listing it, so please refrain from making any claims after purchase. The remote control body in the photos is all that is included. - Brand: SONY - Model: RMT-NWS20 - Features: Volume adjustment, play/pause buttons, hold function Thank you for looking.