New, but only tested for functionality. Fire TV Stick Remote Control, 2nd Generation, 3rd Generation, 4K, Compatible ※This product is a compatible replacement and not an official remote. Also, the Hulu button and volume/power buttons may not work on some TVs. Instruction manual is in English. Thank you for your understanding. Ships within 24 hours. Pairing Method 1: How to pair the replacement remote Connect the remote to your Fire TV (using your old remote). If you are pairing a new remote with a replacement remote, you can manually add it to your Fire Stick using your old remote. Here's how: To pair the replacement remote to your Fire Stick, go to [Settings] > [Controllers & Bluetooth Devices] > [Amazon Fire TV Remotes] > [Add New Remote]. Then, press and hold the Home button on the new remote for 10-15 seconds, and select the name of the new remote with your old remote to confirm. Pairing Method 2: How to pair the replacement remote to your Fire TV (using a smartphone). If you don't have a working Fire TV remote, you can also use your smartphone to add and remove remotes. First, you need to download the "Amazon Fire TV" app and connect to the remote. Then, follow the steps in Pairing Method 1.