The bag has some scratches and dirt. The bag has been opened, but the item is new and unused. Please note that there may be scratches or minor imperfections on the outer box or container due to being stored at home. If you are concerned about these details, please refrain from purchasing. Please do not negotiate prices. Please refrain from purchasing if you tend to leave negative feedback due to being overly sensitive. TWK Shin Cheek & Lip Gel, Gel-Tor Pink