New, Unused Set of 2 Insoles, Dr. Scholl's In-Balance Foot Stress Absorption Insoles for Knees & Heels, M-L ⚠️ Regarding shipping, the product will be removed from its outer box for packaging. The outer box will be folded and included. (Please see the 5th photo for confirmation) How to Use: To use, place the arch support under the arch of your foot, and insert the insole into your shoe so that the deep heel cup supports your heel. This distributes weight evenly, reduces pressure, and supports natural walking. To customize the fit, you can trim the insole to match the shape of your shoe's insole. To care for the insoles, remove them from your shoes and wipe them with a damp cloth. Allow them to air dry before putting them back in your shoes.