I purchased this new and used it for a few days before storing it in a closet. Operation has been confirmed. The soft mat was not used; measurements were taken with a blanket, etc., so it is in good hygienic condition. The mat has some scratches (marks) from storage. Please refer to the images for dirt and scratches. As I don't have a suitable cardboard box, I plan to wrap the outer box in bubble wrap for shipping. Please feel free to comment if you have any questions. Please understand that this is a used item before purchasing.