This is a deadstock item, so it is unused. Thank you for viewing. No claims or returns will be accepted after purchase. Please refrain from bidding if you are looking for a beautiful or complete item, as there may be initial scratches, scuffs, and damage to the outer box. Please refrain from bidding if you are a new user or are concerned about minor scratches. Please check the photos. If you have any questions, please feel free to ask. #chitchiSK11