This item is unopened. Please note that as it has been stored by an individual, there may be small dents, scratches, or stains. However, it has been stored in a dark place and kept away from moisture. Since the product is unopened, the contents have not been checked. We cannot provide support for initial defects. If there are any defects, please contact the manufacturer directly. This is a pre-owned item, so please refrain from purchasing if you are looking for a perfect item or are particularly concerned about condition. We are not responsible for any shipping-related issues or damage to the product during transit. Thank you for your understanding.