Although unused, there may be stains or scratches. Screen display defects are frequent in Toshiba LCD TVs. Conditions where repair is possible (does not guarantee improvement): Backlight is on, but the screen is basically black. (In a completely dark room, the LCD screen doesn't display anything, only the backlight is on (slightly illuminated)) Sound: Audible Remote control: Operable Toshiba does not offer to replace this board when you request a repair, and the entire LCD screen will be replaced, resulting in high repair costs. Please research online for more details. Reference site: http://honey82chu.hatenablog.com/entry/2016/07/06/085344 Notes: We cannot guarantee any issues such as problems or damage during replacement due to incorrect model numbers, or problems such as failure to improve symptoms after use. Please understand. Shipping method: Yu-Packet service, free shipping, with tracking number.