Purchased several years ago and worn about 10 times. The surface and heel are clean, but the soles have dirt and cracks. Also, the thread on the inside of the heel is slightly frayed. The MANGO mark on the insole is fading. Size: 23cm Heel height: Approximately 4cm Spare heel top lifts are included. (See photo 3) Will be shipped in a MANGO box. Please check the photos carefully before purchasing, as this is a used item.