Genuine Hisense Voice TV Remote Control ERF3B46H No outer box is included. There are minor scratches and dirt from storage, but they are not noticeable. Overall, it gives a clean impression. Regarding the accessories, everything shown in the images is included. You will receive the accessories exactly as pictured. Please be sure to review the images before purchasing to confirm the current condition. No receipt or proof of purchase is included. For products with software, we do not perform transfers, so please obtain it yourself. Due to amateur inspection, we have not been able to check for fine details or parts that require disassembly. Please refrain from purchasing if you are looking for a perfect item. Warranty is not applicable due to the nature of flea market transactions. TTT