I've been using this for about a year and a half. It's a Panasonic hair dryer. There are no noticeable scratches, and it works without any problems. The box and instruction manual are not included. Manufacturer: Panasonic Product Name: Nano Care EH-NA0G-P [Moist Pink] Product Code: 4549980487204 SKU Code: 20409 Basic Specifications Type: Hair Dryer Air Volume: 1.5 m3/min (Turbo) Hot Air Temperature: 125°C (Dry/Room temperature 30°C) | Scalp Mode: 60°C (Room temperature 30°C) Temperature Control: Yes Automatic Temperature Control: Yes Negative Ions: Yes Ion Name: Nanoe/Mineral Negative Ions Cold Air: Yes Scalp Mode: Yes Skin Mode: Yes Hands-free: Yes Foldable: Yes Power/Voltage: AC100V 50-60Hz Overseas Compatibility: No Cord Length: 1.7 m Power Consumption: 1200W (Turbo/Hot) Size/Weight Size: Width 21.6 x Height 22.4 x Depth 8.9 cm Weight: Approximately 595g (excluding set nozzle) Panasonic Hair Dryer Nano Care EH-NA0G Moist Pink Dryer Panasonic Panasonic