The item will be shipped wrapped in cushioning material. There may be some minor initial scratches. Please refrain from purchasing if you are concerned about minor details. We cannot accept claims, returns, or refunds after purchase. If you have any questions, please feel free to ask in the comments before purchasing. Shipping will be via the cheapest method available. Packaging is simple, so please consult with us before purchasing if you are concerned. Also, we cannot be held responsible for postal accidents with regular mail, so if you prefer a method other than regular mail, please comment before purchasing. Title: Chikawa Character Name: Hachiware