Dyson Hot+Cool Ceramic Fan Heater There are no noticeable scratches or stains. There are minor scratches from normal use. Overall, it is a very beautiful item. Operation has been confirmed. It works without any problems. ・Model number: AM09 ・Year of manufacture: 2015 ・Remote control included ・No instruction manual, but it can be viewed online. This is a Dyson Hot & Cool that can provide both hot and cool air. The airflow can be adjusted from 1 to 10. It's a single unit that can be used year-round, as a fan in the hot months and as a heater in the winter. It is a beautiful item, but it is a used item. Please understand this before purchasing. We are committed to careful packaging and a pleasant transaction. Instant purchase without comment is OK Ships within 24 hours Free shipping nationwide