I am selling this because I have canceled my service. I used it for about two years, but it is in good condition with no noticeable scratches or stains. It was used with Docomo Hikari and Nuro Hikari. It is recommended for those who plan to use it for a long time because there is no monthly tuner rental fee. Please refrain from bidding if you are concerned about minor scratches or stains as this is a used item, or if you do not understand NC.NR (No Claim, No Return). There are no pets or smokers. Please refer to the URL below for product specifications. https://www.hikaritv.net/user/tuner/st3400/