I've worn these shoes 1-2 times, but I haven't had much opportunity to wear them, so I'm selling them. The heels are thick and made of soft synthetic leather, making them very easy to walk in. I usually wear a 24cm size, but I chose XL because I wear thick socks in the winter. There is some dirt on the soles, but I don't think there are any other stains or scratches. This is just my personal opinion, so please check the photos. Please read my profile before purchasing. Thank you for looking.