Used only once after being purchased new. There are no noticeable scratches or stains, but there is something like rust on the battery compartment (see photo 2). Otherwise, it is clean. There were no problems with its use. This is a set of a Starbucks milk frother and cup, allowing you to easily froth milk at home. - Brand: STARBUCKS - Product Name: Milk Foamer & Cup - Included Items: Cup, frother - Design: White frother and cup set