TOSHIBA Dynabook Model: Dynabook P1-E4JN-EW OS: Microsoft Windows 11 Home (Activated) Office: Microsoft Office 2021 Pro Plus (Activated) CPU: Intel Celeron 3867U 1.80GHz Memory: 16GB Storage: SSD 480GB Interfaces: USB x4, HDMI, Wired LAN, Wireless LAN, Web Camera, Bluetooth, Keyboard (no shine), Numeric Keypad Included: Genuine AC Adapter Software: Office 2021 Description: Both the exterior and the LCD have no noticeable scratches. I think it's a clean unit. The memory has been upgraded to 16GB and the storage has been replaced with a 480GB SSD, and the system has been re-setup. Office 2021 Pro Plus is installed and activated. Battery operation is possible. It's a clean unit, but it's a used item, so please check the images and only purchase if you are satisfied. No claims and no returns accepted.