Multiple storage pockets for easy organization. Separate side pockets designed to hold water bottles, and a cushioned back panel. This backpack is convenient for commuting to work or school. The size is the standard size you'd typically see. It hasn't been used much, so there are no noticeable scratches, and it's relatively clean. I don't anticipate using it in the future, so I'd like to give it to someone who needs it. Thank you.