This is a new item, but it has been opened for trading purposes. We are unable to address any initial scratches or imperfections. There are scratches and other imperfections throughout from the beginning. Please be aware of this before purchasing. Everything in the photos is included. Shipping will be via Yu-Packet Post Mini. We carefully package your items, so please rest assured. We will reinforce with thick cardboard on both sides, and wrap in bubble wrap and waterproof packaging. *We have a pet rabbit. We take the utmost care to prevent any hair from getting in, but please refrain from bidding if you have allergies or are sensitive to such things. No price reduction. Instant purchase is OK. No individual sales.