Set of 6 Cat Hair Memorial Bottle Keychains, Pet Hair Storage Bottles, Keychains for Collecting Cat and Dog Hair, Pet Memorial Urns, Memorial Gifts for Beloved Cats ・About Shipping An additional 200 yen will be charged for Hokkaido, and an additional 1,200 yen for Okinawa and remote islands. ・About Cancellations Please contact us as soon as possible. Please note that cancellations cannot be accepted after the shipping schedule has been announced, even before you receive the product. If you wish to cancel, it will be treated as a return due to customer convenience, and you will be charged for shipping. Please contact us via message or comment if you wish to make changes or cancellations. ・About Returns and Exchanges *Please contact us within 3 days of receiving the product. 【In case of shipping errors or defective products】 If the delivered product is defective, stained, or damaged, we will exchange the product promptly at our expense (refunds and return claims are accepted up to 15 days after the arrival notification). 【Returns and exchanges due to customer convenience】 We do not accept returns or exchanges due to customer convenience. Thank you for your understanding. ・Security and Privacy Policy We will not provide or sell the information you have entered to external companies for marketing or solicitation purposes. We keep your personal information confidential, and its use is only for the purpose of maintaining our relationship with you. Furthermore, access to and use of your information by employees within our company is restricted, and we protect your privacy information.