The software has been tested and confirmed to be working. Please understand that this is a used item before purchasing. There may be scratches, so please refrain from purchasing if you are concerned. We have pets, so there may be pet hair. Please refrain from purchasing if you are concerned. Please refrain from purchasing if you are a nervous person or if you are looking for a new item. Please make your decision after confirming the images. Please understand that there may be some oversights.