All items are new and purchased from official sources. Due to the nature of the products, and the characteristics of overseas products, there may be minor scratches or imperfections. While items are stored with care, there may be damage to the outer boxes or packaging from the time of purchase, which is for product protection. In principle, exchanges and returns are not accepted. Please refrain from purchasing if you are seeking perfection or are overly sensitive to such issues. Instant purchase is OK.