For those in customer service or sales looking to increase sales. This is a set of two business books packed with tips on customer service that you can use starting tomorrow, taught by charismatic individuals with top-class sales records. Filled with concrete techniques useful for all types of face-to-face sales, such as apparel sales, cosmetics, and car sales. These long-selling books are widely used, from beginners who want to increase repeat customers, learn manners that please customers, and improve their communication skills, to veteran trainers. "All the Techniques of a Top Salesperson" Author: Kenya Inoue Publisher: Kanki Publishing Size: Approximately 18.8cm x 12.8cm Price: 1400 yen + tax "Professional Customer Service That Makes People Want to Buy From This Person!" Author: Midori Yamada Publisher: Nihon Jitsugyo Publishing Size: Approximately 18.8cm x 13cm Price: 1300 yen + tax Free shipping, anonymous delivery, and will be shipped quickly within 24 hours. Please feel free to ask if you have any questions or would like additional images.