This is a new item with the tag, but it is not unopened. Please forgive any scratches from storage. It comes with two keys and a waterproof inner bag. If you have any questions, please feel free to ask. Also, I have another of the same model that I haven't used much, so if you're looking for side panniers, please let me know. I also have stock of the Monokey universal stay E251 and the side pannier universal stay SB2000. When purchasing together, I will consider the reduced shipping costs for combined shipping.