Used twice. There are no major scratches, but there were fine scratches from the beginning. Model Number: 2323/AUS-04 Product Name: AUS Desktop Facial Steamer Size: Height (H) 17.0 x Width (W) 10.5 x Depth (D) 10.5cm Weight: Approximately 420g (including power cord) Power Supply: AC100V 50/60Hz Power Consumption: Approximately 600W Steam Volume: Approximately 5ml/min Steam Temperature: Approximately 40°C (at a distance of about 20cm from the outlet) Water Tank Capacity: 50ml Steam Start Time: Approximately 45 seconds Safety Features: Auto power-off function (9 minutes), overheat protection function Power Cord Length: Approximately 100cm Materials: ABS, PC, PP Operating Ambient Temperature: 5°C ~ 40°C Accessories: Sponge stand, aroma sponge (2 pieces), instruction manual/warranty card