While I don't see any noticeable scratches, please understand that this is a used item. As shown in the pictures. It works without any problems. I used it for two seasons, starting in 2019. I don't have any pets, and I don't smoke. I have cleaned the filters myself. It doesn't have the original box, and it will be packed in a plain cardboard box. - Model Name: EP-NVG90(N) - Voltage: 100V - Power Consumption: 90W - Frequency: 50-60Hz - Year of Manufacture: 2019 - Design: Combination of white and gray Thank you for looking.