ーーーーーProductsーーーーー iPhone 12 Pro Max Case Penguin White A49 ※The second and subsequent photos are of the actual product. Please be sure to check them. Opened for home storage, photography, and inspection. Everything in the photos is included (likely no missing items). ※Please refrain from purchasing if you are sensitive to items that have been handled by someone else. ーーーーーConditionーーーーー All items have been opened for inspection and photography. We check the power and operation of electrical appliances as much as possible, but there are some that we cannot. Please understand. All items listed are stored at a general household's home, so there may be dents, scratches, corner damage, sticker marks, etc. on the boxes. Please refrain from purchasing if you are looking for perfection. Images and descriptions may be copied and pasted. ※Basically, we have taken photos of everything that is the product, so please check the photos. Everything in the photos is included (likely no missing items). ーーーーーAbout Payment and Shipping Timeーーーーー We will ship the winning bid item within 7 business days after confirming payment. Please make payment within 48 hours. If it exceeds 48 hours, we will cancel the order. Please contact us if you have any unavoidable circumstances. ※Due to shipping costs, we may ship the item without the box. (If the outer box can be folded and included, we will include it) ーーーーーAbout Returnsーーーーー In the unlikely event that there is a defect in the item you won, We will accept returns and refunds if you contact us within 5 days of receiving the product. ーーーーーAbout Evaluationーーーーー Regarding evaluations, we will evaluate after the product has been delivered. Customers who do not need an evaluation should let us know in advance immediately after winning the bid. ーーーーーNotesーーーーー Basically, no claims and no returns are accepted.