This item is being sold due to replacement. It has been used for about 4 years and is being sold as junk, as described below. Hair dryer equipped with nanoe technology. Operation confirmed. No problems with airflow, and no unusual noises. I didn't have any particular problems drying my hair, but I feel the temperature is a little low. It has been used for about 4 years, and my hair is medium length, so each use is only a few minutes. The handle is not loose and opens and closes firmly. There are fine scratches, as seen in the photo 2, near the top of the "n", and elsewhere. The item is only the main unit, and will be wrapped in bubble wrap for shipping. Although the operation has been confirmed, it is being sold as a junk item, so please understand that it is non-refundable, non-returnable, and non-claimable. - Brand: Panasonic - Color: Moist Pink - Functions: HOT, COLD, SCALP, CARE, SKIN - Features: Equipped with nanoe technology