The case may have scratches and scuffs. The disc may also have scratches. We do not inspect each item individually. If you are concerned, please purchase from sellers who are listing items as "no noticeable stains" or "new". Regarding other items and shipping, details are described in my profile, so please be sure to read the product description and profile. If you purchase immediately without reading them, your order will be cancelled. It is difficult to assess the degree of damage, and the assessment may differ between you and me, and there may be oversights. Therefore, I have listed the item as "has stains/scratches." Some items may be clean, but please judge based on the photos. If you are at all concerned, please purchase from sellers who are listing items as "no noticeable stains". Also, this is a used item. Please purchase only if you understand that it is a used item. I am a private seller, so there may be oversights. Please understand. We cannot accept returns or complaints under any circumstances. Thank you for your understanding.