These low-heeled pumps are easy on the feet. They're marked as M, so I believe they're 23-23.5cm. There are no noticeable scratches or stains, but: Photo 6 shows a small spot on the inside. It's not very visible, and you probably won't see it while wearing them, but please refrain from purchasing if you are concerned. These are used and have been stored at home. They do not come with a box. Please understand that they will be simply packaged. I have other items for sale, so please feel free to take a look if you have time. Thank you very much.